Terms of service

OVERVIEW

Welcome to CAMOSEE! The terms “we”, “us”, and “our” refer to CAMOSEE. CAMOSEE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). CAMOSEE uses the Shopify platform, which enables us to provide the Services to you.
The following terms and conditions, along with the policies referenced herein (the “Terms of Use” or “TOU”), describe your rights and responsibilities when using the Services.
Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND USE

By accepting these Terms of Use, you declare that you have reached the age of majority in your country of residence and you consent to allow your minor children to use the Services on devices that you own or control.
To use the Services, including accessing or browsing our online store or purchasing the product we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You agree to provide accurate, current, and complete information and to keep it updated if necessary.
You are responsible for the accuracy of the information provided and for any use of the Services made through your data.

ARTICLE 2 - OUR PRODUCTS

We strive to present the product offered in our online store as accurately as possible. However, the colors or appearance of the product may differ slightly from what is displayed on your screen due to the type of device used and its settings and configuration.
We strive to provide a product that matches its description. However, slight variations may exist and shall not engage our liability.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to withdraw the product from sale at any time and to limit quantities offered on a case-by-case basis.

ARTICLE 3 - ORDERS

When you place an order, you are making an offer to purchase. CAMOSEE reserves the right to refuse or cancel an order for legitimate reasons (for example: payment issues, suspected fraud, or obvious errors). Your order is considered accepted only after written confirmation from CAMOSEE. We must receive and process your payment before your order is validated.
Please carefully review your order before submitting it. Once the order has been confirmed, it can no longer be modified at your initiative. However, you may exercise your right of withdrawal in accordance with our Refund Policy available on our website.
We nevertheless reserve the right to modify or cancel an order if necessary. In such cases, we will attempt to contact you using the information provided when placing the order (email address, billing address, and/or phone number).
You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be indicated in the confirmation email.
Unless otherwise stated, displayed prices include applicable taxes. Shipping fees or additional charges may apply and will be clearly indicated before the order is confirmed.
Prices displayed on our online store may differ from those offered on other platforms or sales channels. We may occasionally offer promotions governed by specific conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase and payment information for all purchases made on our website. You agree to promptly update your information so that we can complete your transactions and contact you if necessary.
You represent and warrant that: (i) the payment information provided is accurate and complete, (ii) you are authorized to use the payment method provided, and (iii) charges incurred will be honored by your card issuer.

ARTICLE 5 - SHIPPING AND DELIVERY

We strive to meet the delivery times indicated at the time of ordering. However, these timeframes are provided as estimates only and may vary due to factors beyond our control (carriers, logistical conditions, customs formalities, etc.).
In the event of a delivery delay, we cannot be held liable if the delay is due to circumstances beyond our control.
Products are delivered to the address provided by the customer when placing the order. It is the customer’s responsibility to verify the accuracy of the delivery information provided.
Risk relating to the product is transferred to the customer upon receipt of the order.

ARTICLE 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, texts, displays, images, graphics, product reviews, videos, audio content, and their design, selection, and arrangement, are the exclusive property of CAMOSEE, its affiliates, or its licensors. They are protected by applicable intellectual property laws.
These Terms authorize you to use the Services solely for personal and non-commercial purposes. You are not authorized to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available on the Services without our prior written consent. Except as expressly provided in these Terms, nothing shall be interpreted as granting you any license or other right to any patent, trademark, copyright, or other intellectual property of CAMOSEE or any third party. Any unauthorized use of the Services may constitute a violation of applicable laws. All rights not expressly granted in these Terms are reserved by CAMOSEE.
The names, logos, product and service names, designs, and slogans of CAMOSEE are protected. You may not use them without the prior written permission of CAMOSEE. The names, logos, product and service names, designs, and slogans appearing on the Services are the property of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS

You may have access to tools provided by third parties as part of the Services, which we neither monitor nor control and over which we have no authority.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without any endorsement. To the fullest extent permitted by law, we disclaim all liability arising from or related to your use of optional third-party tools.
Your use of any tools offered through the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms applicable to such tools provided by the relevant third parties.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Use.

ARTICLE 8 - THIRD-PARTY LINKS

The Services may contain content and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for examining or evaluating the content or accuracy of such third-party sites. If you choose to access them, you do so at your own risk.
To the fullest extent permitted by law, we disclaim all liability for any harm or damages related to your access to third-party websites or to the purchase or use of products, services, resources, or content available on such sites.
We encourage you to carefully review the policies and practices of these third parties before engaging in any transaction. Complaints, claims, or questions regarding third-party products or services should be directed to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY

CAMOSEE is powered by Shopify, which allows us to provide the Services to you. However, any sale or purchase made through our Store is conducted directly with CAMOSEE. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and CAMOSEE, including any damage, loss, or injury resulting from products or services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchase and transaction with CAMOSEE.

ARTICLE 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available on our website. Certain information may also be subject to Shopify’s privacy policy. By using the Services, you acknowledge that you have read these policies.
As the Services are hosted by Shopify, Shopify may collect and process certain personal information related to your access to and use of the Services in order to enable and improve them. The information you provide may be transferred to Shopify, as well as to third parties, including those located outside your country of residence, in compliance with applicable data protection regulations.

ARTICLE 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, “Feedback”), you grant us a worldwide, non-exclusive, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in connection with the Services, including for commercial purposes.
You also represent and warrant that: (i) you own or otherwise control all rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with its submission; and (iii) your Feedback complies with these Terms. Except where prohibited by law, we are under no obligation to (1) maintain Feedback in confidence; (2) pay compensation for Feedback; or (3) respond to Feedback.
We may, if we deem appropriate, monitor, edit, or remove any Feedback that we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or in violation of these Terms or any third-party rights.
You agree that your Feedback will not violate any third-party rights (including intellectual property, privacy, personal data, etc.) and will not contain unlawful or malicious content.
You may not use a false identity or provide misleading information. You are solely responsible for your Feedback and its accuracy. To the fullest extent permitted by law, we disclaim all liability regarding content submitted by you or third parties.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information whenever necessary.
If an error affects an order, we reserve the right to cancel or modify the order. In such cases, we will notify you as soon as possible using the contact information provided at the time of the order.

ARTICLE 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly:
(a) for unlawful or malicious purposes;
(b) in violation of applicable laws;
(c) in a manner that infringes the intellectual property rights of CAMOSEE or third parties;
(d) to harass, abuse, insult, harm, defame, intimidate, or otherwise prejudice any person;
(e) to transmit false or misleading information;
(f) to send or distribute any content that does not comply with these Terms;
(g) to transmit unsolicited advertising or promotional material (spam, junk mail, etc.);
(h) to impersonate any person or entity;
(i) to engage in behavior likely to disrupt the use of the Services by others or harm CAMOSEE.
In addition, you agree not to:
(a) transmit viruses or any other malicious code;
(b) reproduce, copy, or exploit any part of the Services;
(c) collect personal information belonging to others;
(d) engage in spam or phishing practices;
(e) use any automated means to access the Services;
(f) circumvent or compromise the security measures in place.
We reserve the right to restrict or suspend your access to the Services in the event of a violation of these Terms.

ARTICLE 14 - TERMINATION

We reserve the right to suspend or terminate your access to the Services in the event of a breach of these Terms or for any other legitimate reason.
Any order validated before suspension or termination remains payable and will be processed in accordance with these Terms.
Certain provisions will continue to apply after termination, including those relating to intellectual property, feedback, limitation of liability, and any provision which by its nature should survive termination.

ARTICLE 15 - DISCLAIMER OF WARRANTIES

The information presented on the Services is provided for informational purposes only. We strive to ensure its accuracy, but we cannot guarantee that it is complete, accurate, or up to date. Use of this information is at your own risk.
The Services and products offered are provided with the greatest possible care. However, variations may exist, particularly due to technical or display constraints.
Nothing in these Terms is intended to exclude or limit any applicable legal warranties, including those relating to product conformity or consumer rights under applicable law.
To the extent permitted by law, we shall not be held liable for temporary interruptions of the Services, technical errors, or unavailability beyond our control.

ARTICLE 16 - LIMITATION OF LIABILITY

To the extent permitted by law, CAMOSEE shall not be held liable for indirect, unforeseeable damages or damages resulting from improper use of the products or Services.
We shall not be held responsible for delays, interruptions, or unavailability of the Services resulting from causes beyond our control (technical issues, carriers, etc.).
CAMOSEE shall not be liable in the event of non-compliance with these Terms by the user.
Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under applicable law, particularly with regard to consumer rights.

ARTICLE 17 - INDEMNIFICATION

You agree to indemnify CAMOSEE for any damage resulting from use of the Services or products in violation of these Terms or applicable law.
This includes, in particular, any infringement of third-party rights or any fraudulent or abusive use of the Services.
This indemnification applies only to the extent permitted by law and shall not affect the rights you benefit from as a consumer.

ARTICLE 18 - SEVERABILITY

If any provision of these Terms of Use is deemed unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT

Failure by CAMOSEE to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with the policies published on the site, constitute the entire agreement between you and CAMOSEE regarding the use of the Services and supersede any prior agreements.

ARTICLE 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior consent.
We may transfer or assign all or part of our rights and obligations, particularly in the event of reorganization, business transfer, or for operational reasons, subject to informing users where required.

ARTICLE 21 - GOVERNING LAW

These Terms of Use are governed by Portuguese law.
In the event of a dispute, an amicable solution shall be sought before any legal action is taken.
Failing that, the competent courts shall be determined in accordance with applicable law, without prejudice to the mandatory rights you benefit from as a consumer in your country of residence.

ARTICLE 22 - HEADINGS

The headings used in these Terms of Use are provided for convenience only and shall not affect their interpretation.

ARTICLE 23 - MODIFICATIONS TO THE TERMS OF USE

You may review the most current version of the Terms of Use at any time on this page.
We reserve the right to update or modify these Terms by publishing the changes on our website.
In the event of a substantial modification, we will notify you in accordance with applicable law. The modifications shall take effect on the date indicated.
Continued use of the Services after the modifications take effect constitutes acceptance of the new Terms.

ARTICLE 24 - CONTACT DETAILS

For any questions regarding these Terms of Use, you may contact us at the following address: contact@camosee.com
Business name: CAMOSEE
Name: Léa Marques Carlos
Address: 4805-511, Sande São Martinho, Guimarães, Portugal
E-mail: contact@camosee.com